Privacy Policy


COVENANT HOUSE CALIFORNIA is grateful for the donations that help us continue our valuable work. It is very important to us that your personal information remain secure. When you donate to COVENANT HOUSE CALIFORNIA online, your credit card information is secured by a reputable security company. Also, your credit card number is used only for that particular transaction and is not stored. You will notice in your web site address bar that the domain name starts with an "https" on those donation pages. This means that information entered on those pages is encrypted for your security. This actually makes it more secure than using a credit card in physical form at a store for example. If you have any questions regarding the security of your credit card donation online, please e-mail, or call 1-866-COV-DOVE for more information.

Domain Name

COVENANT HOUSE CALIFORNIA's Web server automatically recognizes, but does not collect or use your domain name (IP address). COVENANT HOUSE CALIFORNIA anonymously tracks your visit in order to compile statistical information about the use of our Web site. We do not collect individual information about you or your personal use of this site. Cookie use: A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Some Web sites use cookies to collect detailed personal user information. COVENANT HOUSE CALIFORNIA uses cookies only to see if you are a return visitor, or to allow our online community to recognize you as an existing member. We do not use cookies to collect any personal information from your computer.

Email Addresses

We ask for your e-mail address on a number of pages within our site, but you may opt out of e-mail communications at any time by un-checking the box beneath where you entered in your e-mail address, or by clicking the unsubscribe link that is included at the bottom of every e-mail communication from COVENANT HOUSE. You may also call us at any time at 1-800-388-3888, or e-mail us at, to be removed.

Other Personal Information

You are not required to provide any personal information on our Web site unless you choose to do so. We do ask for personal information on our online donation pages to properly enable donation transaction processing. We use this information to acknowledge receipt of your donation for tax purposes. If you give a gift to COVENANT HOUSE CALIFORNIA, your name and address will be placed on our physical mailing list for mail updates. If you do not wish to receive physical mail from COVENANT HOUSE CALIFORNIA you may call us at any time at 1-866-COV-DOVE, or e-mail us at, to be removed. If you are making a donation in honor of or in memory of someone, we will not use their personal information for any purpose other than sending the acknowledgement card.

We may occasionally make postal addresses and telephone numbers available to other reputable nonprofit and commercial organizations. If you do not want us to share this information, you may call us at any time at 1 800 388-3888, or e-mail us at, to have your name removed. We do not make e-mail addresses available to any third party for any reason.

Opt Out

COVENANT HOUSE CALIFORNIA's site gives you the opportunity to opt out of receiving additional information from us. If you do not want to receive additional information, please uncheck the boxes at the point at which we request that information.

This site has links to other Web sites whose privacy policies may differ from ours. COVENANT HOUSE CALIFORNIA is not responsible for the privacy practices or the content of these other Web sites.

Your privacy is very important to us. We rely on the good will and generosity of our supporters and want to make sure that your experience with COVENANT HOUSE CALIFORNIA is a positive one. We do want to keep you abreast of our ongoing mission to serve hurting kids, but not at the expense of your personal information. If you feel that your privacy has been violated or that COVENANT HOUSE CALIFORNIA has misused your information in any way, please contact COVENANT HOUSE CALIFORNIA at or call 1-866-COV-DOVE.

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