Donation Security
Covenant House California is grateful for the generous donations that help us continue our valuable work with homeless and trafficked youth, and we understand the importance of protecting your personal information.
Rest assured that giving a tax-deductible donation to Covenant House California is safe. Credit card and identifiable information gathered to process donations is protected by a reputable security company. CHC does not store credit card information.
Information about donations is treated with strict confidentiality and to the extent provided by law. CHC adheres to these guidelines when processing your donation:
• CHC does not lend, exchange, rent, or sell our donor list to other organizations or businesses or any other third party.
• Personal information provided when making an online donation is protected and will not be disclosed to any third parties.
• CHC understands some donors prefer anonymity. CHC adheres to the wishes of contributors who prefer that their donation remain confidential.
If you have any questions regarding the security of your credit card donation online, please email info@covenanthousecalifornia.org or call Heather Flynn at 323-461-3131, ext. 257 for more information.
IP Address
Covenant House California’s web server automatically recognizes, but does not collect or use your IP address. CHC anonymously tracks your visit in order to compile statistical information about the use of our web site. We do not collect individual information about you or your personal use of this site.
Cookies
Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some web sites utilize to transfer data to the computer and are used for record-keeping purposes at many web sites. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular web site and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.
Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies.
Information Collected
Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers.
SMS/Texting Message Policy
Covenant House California is committed to protecting your privacy and ensuring transparency in our text messaging practices. For information about our SMS messaging program, including consent, message frequency, opt-out instructions, and how mobile information is handled, please review our SMS/Text Messaging Policy.
Mobile Information and SMS Consent
Covenant House California may collect mobile telephone numbers, SMS opt-in and consent records, message interaction and delivery information, and opt-out records. We use this information to administer our SMS messaging program, send requested messages, respond to inquiries, maintain opt-out records, document consent, evaluate message delivery and engagement, and meet applicable legal and operational requirements.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers solely as necessary to provide SMS messaging services on our behalf. These providers are not permitted to use this information for their own marketing or promotional purposes.
How Information is Used
Covenant House California uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on organizational news.
Unsubscribe
It is our desire to not send unwanted communications to our donors. To unsubscribe from our email list, please email info@covenanthousecalifornia.org.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. CHC will send the friend a one-time email inviting them to visit the site.
Contacting the Website
If you wish to contact us regarding the website, please email info@covenanthousecalifornia.org.
Tax ID and 501c3
Covenant House California is a 501(c)3 organization, tax ID 13-3391210. All donations are tax deductible as allowed by law. Please contact your tax advisor for deductible information. Click here to view our 501(c)3 documentation (PDF).
For more info regarding OC HMIS Privacy Forms visit: https://ochmis.org/privacy-forms/
